Course curriculum

  1. 1
  2. 2

    • Video: Overcoming the Fear & Anxiety of Negotiations

    • Video: Elements of Negotiation Fear & Anxiety

    • Video: Thoughts on the Dark Side of Negotiations

    • Knowledge Check #1
  3. 3

    • Video: Trading Value for Value

    • Video: Trading Using the Words "Yes, If"

    • Knowledge Check #2
  4. 4

    • Video: Chapter Introduction

    • Video: Building Trust

    • Video: Building Trust With a New Customer

    • Video: Healthcare Example of Building Trust

    • Trust Facilitates Preparation

    • Video: Prepare With Purpose

    • Exercise: Prepare Your Trading Sheet

    • Video: Execute

    • Video: Healthcare Example of Teamwork, Prep, and Execution

    • Video: Mind the Gaps
  5. 5

    • Video: Call To Action

    • More Resources for You

    • Completion Survey