Negotiate With Challenging Customers
Salespeople face well-trained and challenging customers. Extend The "Yes, If" Mindset to engage in challenging negotiations confidently.
Manage Tough Customer Personas
Successfully navigate the Tough Question Asking, Price Anchor, Constraint, and Disparagement negotiation personas with simple and powerful best practices.
Create Triple Win Outcomes
A cooperative "Yes, If" negotiation, even with a demanding customer, will result in Triple Win Outcomes. Wins for YOU, your CUSTOMERS, and your COMPANY.